Delta Air Lines announced on Thursday that their Airbus A321neos, scheduled to start entering the fleet in late 2020, will feature new industry-leading First Class seats offering more comfort, privacy, storage and larger inflight entertainment screens.
Yesterday, Delta Air Lines unveiled their new industry-leading Delta First seats for their Airbus A321neo fleet. The airline expects delivery of their first A321neos in late 2020 and the new seats will offer more privacy, comfort, stowage and a larger inflight entertainment (IFE) screen. With customer input and industry trend analysis, Delta partnered with the renowned seat manufacturer RECARO and Factorydesign to create the next-generation domestic firs-class cabin seats. In Thursday’s announcement, Delta’s Managing Director of Product Development, Mauricio Parise said,
“As an industry leader in innovation, we are always looking for new ways to improve the overall customer experience. Customer insights were instrumental to the new design, and we spent hundreds of hours listening to customers so that we could respond with thoughtful improvements. We’ve completely customized every feature on the seat to create a truly unique, premium seating product for domestic First Class.”
The new domestic First Class seats were designed to be “experience-rich” for guests, bringing elements of the international widebody experience to Delta’s domestic First Class passengers. Some of the features of the new seats include a fixed headrest that provides more privacy and better sleep, a larger and sturdier tray table with around 25 percent more workspace and more stowage space for personal devices, laptops and water bottles. Additional personal touches include customer-facing power ports as well as memory foam cushions for enhanced guest comfort. Delta’s new domestic First Class seats also feature a next generation wireless IFE system created by the airline’s in-house Delta Flight Products team. The IFE system features oversized HD seatback screens which provide a personalized guest experience, bringing the comfort of home to their inflight experience.
Over the past few years, Delta has made a multi-billion dollar investment in the onboard guest experience including free entertainment and mobile messaging, high-capacity overhead bins, WiFi on nearly all flights, free Main Cabin meals (on select flights), upgraded snacks, sparkling wine and serviceware designed by Alessi. Additionally, Delta guests can enjoy Westin Heavily In-Flight Bedding, TUMI amenity kits and chef-curated meals paired with wines selected by Master Sommelier Andrea Robinson. Delta One and Delta Premium Select passengers are also treated to premium noise-cancelling headphones and other comforts. When Delta received their first flagship Airbus A350 in 2017, the carrier launched their award-winning Delta One Suite and Delta Premium Select cabins.
Delta Air Lines has a firm order for 100 Airbus A321neos as well as an option for 100 more and expects delivery to begin in the fourth quarter of 2020. The aircraft will be powered by quiet and efficient next-generation Pratt & Whitney geared turbofan engines. The airline will configure their A321neos with 194 seats including 20 First Class, 42 Delta Comfort+ and 132 main cabin seats. The cabin will feature 25 percent more overhead bin space and full spectrum lighting and customers will experience an on-demand IFE system, high speed satellite Wi-Fi, power ports and streaming video content by Delta Studio.
Source: Delta Air Lines