easyJet has today announced that, along with easyJet holidays, they have become an official member of the Hidden Disabilities Sunflower global network. The Sunflower symbol helps identify individuals with non-visible disabilities.
On Tuesday (December 3, 2024), easyJet and easyJet Holidays announced that they have officially joined the Hidden Disabilities Sunflower global network, marking International Day of Persons with Disabilities. The Sunflower symbol helps identify people with hidden disabilities, and the membership is part of the airline and holiday companies’ ongoing commitment to make air travel accessible to all. The globally recognized Sunflower symbol, including the lanyard, pin badge, or ribbon discreetly allows wearers to advise they have a non-visible disability, ensuring customers who made additional assistance can travel with confidence that their needs will be recognized. This helps advise Flight, Cabin, and Ground Crews to provide additional support, time and understanding throughout the customer journey.
In Tuesday’s announcement, easyJet’s Accessibility Expert, Wallis Harvey, said,
“We are proud to become an official member of the Hidden Disabilities Sunflower. This is one of the many steps we are taking to ensure we are making travel accessible for all, by helping our teams with greater awareness and understanding of non-visible disabilities, and the different ways our customer may need us to support them.”
Also commenting on easyJet’s new membership, Hidden Disabilities Sunflower’s CEO, Paul White, added,
“We are thrilled that easyJet has joined the global Hidden Disabilities Sunflower. easyJet crew across Europe now formally recognise Sunflower wearers after taking our training and greet them with added consideration and an offer of support to ensure their journey is positive. The Sunflower removes barriers and provides access for individuals with non-visible disabilities – turning flying into an enjoyable and repeated experience. It brings the world closer and opens opportunities for new experiences and adventure through travel.”
With the new membership, easyJet and easyJet holidays have been providing Hidden Disabilities Sunflower’s training to teams systemwide, spanning Europe and North Africa, on recognizing customers with the Sunflower symbol and offering appropriate support. easyJet’s Assisted Travel Advisory Board (EATAB), chaired by Lord David Blunkett, was established in 2012, and provides independent advice from industry experts to support the carrier’s mission of making travel accessible for all at every touchpoint.
Source: easyJet