Emirates has today announced a new partnership with Parsys Telemedicine to introduce next generation equipment that will enable onboard guests to receive high-quality, speedy medical care if required.
On Wednesday (March 12, 2025), Emirates announced that they have joined forces with Parsys Telemedicine to introduce next generation medical equipment that will enable customers to receive high-quality, speedy medical care in the air. The carrier has invested over $2.4 million in co-designing the new equipment set in partnership with Parsys, which will be rolled out to 300 aircraft over the next few years. This groundbreaking ‘telemedicine station’ has advanced features such as high-definition video conferencing, remote passenger assessment, secure data transmission, and 12-Leads Telecardia ECG, enabling cabin crew members to save lives in emergency situations.
The new best-in-class system includes the Parsys Telemedicine Kit for Emirates and the Parsys Cloud. The integrated, portable telemedicine station has been designed to allow cabin crew to gather important information and vital signs, which can then be transmitted to Emirates’ Ground Medical Support team in Dubai, available 24/7. The kit features several key medical devices such as a pulse oximeter, thermometer, blood pressure monitor, glucometer, and electrocardiogram (ECG). Guests requiring medical support onboard can now have their vital signs or readings automatically transmitted to the Medcapture© device via Bluetooth, thereby eliminating any need for cabin crew to take notes and relay information manually.
The Medcapture tablet contains a new software application, customized to align with Emirates’ comprehensive medical protocols. The intuitive and easy-to-use interface has been designed to be efficiently operated by crew members, even under challenging conditions. Additionally, it allows cabin crew to have real-time communication with the Ground Medical Support team at Emirates’ Dubai headquarters. The tablet enables crew to connect with ground-based doctors for real-time assessment of passenger medical cases, and also allows doctors to visually evaluate injuries or medical concerns if required. Linked to the Medcapture device is the Parsys Cloud, which allows Ground Medical Support to receive inflight data and communicate with cabin crew.
Source: Emirates