Norwegian Establishes Ground Services Company at Oslo Airport Gardermoen

This week, Norwegian welcomed 150 new team members to their new ground services company 'Red Handling' at Oslo Airport Gardermoen. The new company will handle services such as check-in, boarding, gate arrivals and baggage handling.

Norwegian Establishes Red Handling, the Airline's New Ground Services Company at Oslo Airport Gardermoen - Courtesy Norwegian/Mynewsdesk

On Friday (March 24, 2023), Norwegian Air Shuttle announced the launch of Red Handling, a new ground services company at Oslo Airport Gardermoen. Welcoming 150 new team members this week, Red Handling will manage customer-facing services such as check-in, boarding, gate arrivals and baggage handling. On Wednesday, March 22, 2023, Red Handling officially took over ground services at the airport. Leading up to the transition, Norwegian worked with the third party company that previously provided these services, and as a result of the business transfer, 100 employees have chosen to stay and are now employed by Red Handling.

In Friday’s announcement, Norwegian’s Director of Operations, Adrian Dunne, said,

“Oslo Airport is the airport where we have the most traffic, and it is therefore appropriate to handle these important tasks ourselves. This strengthens the ties across our departments, and we are absolutely sure that this change will benefit the customers. In the future, we will deliver first-class customer service also in all stages of the ground services.”

Jo Bratrud, Mikkel Lerskallen and Eva Nilsen's first day of work in Red Handling at Oslo Airport Gardermoen – Courtesy Norwegian/Mynewsdesk

Norwegian Air Shuttle was founded in 1993, while the low-cost airline with Boeing 737 aircraft began flying in 2002, offering smart and pleasant travel experiences at low prices. The airline has been voted ‘Europe’s Best Low-Cost Airline’ by Skytrax for the last six years. Norwegian’s loyalty program, Norwegian Rewards, has also been voted ‘The Airline Industry’s Best Loyalty Program in Europe/Africa’ at the Freddie Awards four years in a row. In 2019, Norwegian became the first airline to sign the UN Climate Action Programme, committing to becoming climate neutral by 2050. The carrier currently offers affordable flights on a short-haul network of destinations in the Nordic countries and to key European destinations.

Source: Norwegian Air Shuttle/Mynewsdesk