Starting July 19, 2021, Virgin Atlantic Upper Class guests and Flying Club Gold members can once again enjoy the carrier’s award-winning New York-JFK Clubhouse. In partnership with the Plaza Premium Group, the club will offer an enhanced customer experience.
On Friday (July 16, 2021), Virgin Atlantic announced the reopening of their award-winning Clubhouse at New York-JFK from July 19, 2021. In partnership with the Plaza Premium Group, Upper Class guests and Flying Gold members will enjoy an enhanced customer experience. The Clubhouse will continue to offer its renowned hospitality, while adhering to enhanced health and safety measures. Access to Virgin Atlantic’s flagship North American lounge is also available to Delta Gold, Platinum and Diamond Medallion members, who will enjoy a complimentary a-la-carte menu featuring five-star dining, tapas dishes, and afternoon tea, accompanied by a range of cocktails, wine and soft drinks.
In Friday’s announcement, Virgin Atlantic’s Chief Customer and Operating Officer, Corneel Koster, said,
“We’re delighted to welcome customers back to our Clubhouse at New York JFK offering the signature Virgin Atlantic experience we know they have missed over the past 18 months. With the friendly faces of our Clubhouse team, enhanced health and safety measures at every touchpoint and our innovative food and beverage offering, we will ensure our customers fly safe and fly well.
“We look forward to expanding our partnership with Plaza Premium Group to our Clubhouses in North America and South Africa. Our shared values of top-notch hospitality, the most hospitable teams in the industry, a pioneering mindset and dedication to innovation will ensure our customers enjoy every moment of their journey as travel restrictions begin to relax and demand for global travel returns fast.”
Speaking on the new partnership, Plaza Premium Group’s Chief Commercial Officer, Bora Isbulan, added,
“Plaza Premium Group is delighted to be collaborating with Virgin Atlantic, one of the world’s most innovative and respected airline brand, in offering seamless services in their Clubhouses. With 22 years of experience in creating exquisite, award-winning airport moments, the PPG team look forward to serving Virgin Atlantic passengers a memorable and deliver each of these signature lounge experiences to life. This unique partnership sees two global travel brands offering the brand’s unique perspectives on airport hospitality, design and service that leaves an imprint with each visit.
“We are here with aligned mission and goals, joining hands to offer an elevated airport journey in supporting the return of travel. We are looking forward to working with like-minded partners to bring a brand new lounge experience and provide world-class lounge experience in welcoming global travellers. Virgin Atlantic and Plaza Premium Lounge have also agreed on the co-development of lounges in other key hubs within the airline’s network. Details will be announced at due course.”
Guests visiting Virgin Atlantic’s JFK Clubhouse in the morning will enjoy breakfast favorites such as eggs benedict, avocado on toast or a full English breakfast. Customers visiting later in the day can select popular dishes such as chicken Tikka masala or the famous vegan Beyond Burger, washed down by a selection of beverages, including the iconic Virgin Redhead cocktail.
As previously mentioned, Virgin Atlantic has partnered with Plaza Premium Group (PPG) for the day-to-day operations of the JFK Clubhouse under the guidance of the Virgin Atlantic team. The airline will also work with PPG for the Clubhouses in Boston, San Francisco, Washington D.C. and Johannesburg once they reopen.
Source: Virgin Atlantic